5 Important User Experience Questions

WHEN CONDUCTING RESEARCH ON A PRODUCT OR SERVICE THERE ARE ALOT OF QUESTIONS TO BE ANSWERED, BUT HERE ARE SOME VITAL ONES THAT REALLY BEGIN TO GET THE PROJECT INFORMATION FLOW UNDERWAY.

  1. Who are the users/customers that will need this product or service?
  2. Why is it important to them?
  3. What are the users/customers trying to do?
  4. What are the pain points/objectives or problems that they face?
  5. What are the goals of this product or service?

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